Sexual harassment is a prevalent issue in the hospitality industry, particularly for housekeepers. As a housekeeper, you are frequently alone in guest rooms. This can lead to predatory visitors taking advantage of the situation. In fact, there is a report that eight out of 10 hotel workers experience harassment on the job. It is important for you to recognize the risks of sexual harassment and how you can avoid threatening situations.
If you are aware of safety procedures within your hotel, report harassment when it occurs and take detailed notes of troubling incidents. You can protect yourself and fight back against this disgusting behavior.
1. Know safety procedures
Each hotel has a unique layout and different procedures for unsafe situations. Make sure you are familiar with all exits so you can escape when necessary. Find out how you should alert security about dangerous guests. Know who you should talk to in management or human resources if you experience harassment. Knowing these details ahead of time will prepare you in case a guest ever interacts with you inappropriately.
2. Report incidents
Harassment is a troubling experience. You might feel reluctant to report harassment out of fear of losing your job or because you do not want to discuss a traumatic experience. However, you should report serious incidents. This will ensure your safety and the safety of other housekeepers.
3. Record details
Prepare to take notes if you experience harassment. Take note of what the guest did, what room the incident happened in, what time it took place and what you did in response. Write down if any other employees witnessed the incident so they can confirm your experience. The more details, the better.
Getting harassed as a hotel employee is a scary thought. Unfortunately, there are people out there who might try to make you uncomfortable. Keep these three tips in mind and make sure you protect yourself.